Shipping & Returns

1. Shipping Information

Delivery Areas
We deliver island-wide across Sri Lanka.

Processing Time
Orders are processed within 2–3 business days after confirmation.

Delivery Time

• Colombo & suburbs: 1–3 business days
• Other areas: 2–5 business days

Shipping Charges
Delivery fees (if applicable) will be clearly displayed at checkout.

Order Tracking
Once your order is dispatched, you may receive tracking details via SMS, email, or WhatsApp (if available).

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2. Cash on Delivery (COD)

We offer Cash on Delivery for selected locations.

• Please ensure someone is available to receive the order
• Provide accurate contact details to avoid delays

We reserve the right to limit or refuse COD for suspicious or repeated failed orders.

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3. Delivery Delays

While we aim to deliver on time, delays may occur due to:

• Weather conditions
• Courier service issues
• Public holidays

We appreciate your patience in such situations.

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Contact Us

For any shipping or return inquiries:

• Email: diloxclothinglk@gmail.com
• Phone / WhatsApp: 0707909002