Terms and Conditions – Dilox Clothing

1. Introduction

Welcome to Dilox Clothing. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

2. General

These Terms govern your use of our website and services. By placing an order, you confirm that you are at least 18 years old or have permission from a legal guardian.

We reserve the right to update or modify these Terms at any time without prior notice.

3. Products & Availability

All products displayed on our website are subject to availability. While we strive to ensure accuracy, we do not guarantee that product descriptions, images, or prices are always error-free.

We reserve the right to discontinue any product at any time.

4. Pricing & Payments

All prices are listed in Sri Lankan Rupees (LKR) unless otherwise stated.

We accept secure online payments and/or Cash on Delivery (if applicable). Orders will only be processed once payment confirmation is received.

5. Orders

Once you place an order, you will receive a confirmation. This does not guarantee acceptance of your order.

We reserve the right to cancel or refuse any order due to:

Product unavailability
Pricing errors
Suspected fraudulent activity

6. Delivery

We aim to deliver your order within the estimated time provided at checkout. However, delays may occur due to unforeseen circumstances.

Delivery charges (if any) will be clearly stated before checkout.

7. Returns & Exchanges

We accept returns or exchanges under the following conditions:

Items must be unused and in original condition
Requests must be made within a specified number of days (e.g., 7 days)

Items such as sale products or innerwear may not be eligible for return.

Customers are responsible for return shipping unless the item is defective.

8. Intellectual Property

All content on this website, including images, logos, and text, is the property of Dilox Clothing and may not be used without permission.

9. User Conduct

You agree not to misuse the website or engage in any unlawful activity, including:

Fraudulent transactions
Attempting to hack or disrupt the site

10. Limitation of Liability

Dilox Clothing will not be liable for any indirect or consequential damages arising from the use of our website or products.

11. Privacy

Your personal information is handled according to our Privacy Policy. We ensure that your data is protected and not shared with unauthorized parties.

12. Governing Law

These Terms and Conditions are governed by the laws of Sri Lanka.

13. Contact Information

If you have any questions regarding these Terms, please contact us through:

Email: diloxclothinglk.com
Phone: 0707909002